Setfire Media

Setfire Media is a software development agency based in Manchester; they provide hosting across the scale, from shared hosting, single dedicated boxes, up to complex clustered systems.

The Challenge

Having previously experienced issues with power outages and unreliability of backup systems in previous data centres, Setfire Media made the decision to search for a data centre provider they could depend upon.
In order to build the company’s brand and reputation within a highly competitive market, Setfire Media set out to find a colocation partner capable of providing the level of stability, resilience and confidence that Setfire Media strive to provide to their own customers.

The Solution

Being Manchester based and needing to retain ownership of server equipment and the in-house expertise their customers relied upon, regional colocation was the natural option for Setfire. Having investigated several facilities throughout the Manchester region, it was clear to Setfire that IFL provided the highest quality technical infrastructure available and strongest guarantees against previous issues striking again.

Sam Phillips, Technical Director at Setfire Media comments;
“Colocation is a key part of our business, and somewhere where we need the best supplier. Contingency planning is crucial to this and IFL provides all the failover we need. We gain huge confidence from the regular on-site testing of the IFL data centre infrastructure and seeing the large diesel generators in action on a monthly basis!”

IFL’s carrier neutral approach to connectivity offered Setfire multiple options for bandwidth and access to a diverse range of leading name telecommunications networks. Setfire were able to utilise this choice of providers to make their own decisions around their network infrastructure.

Leading the way with several large e-commerce systems, Setfire Media are required to adhere to strict PCI compliance guidelines to secure their customer transactions. IFL data centres provide the physical safeguards and security required for Setfire to achieve this compliance whilst recognising and facilitating the need for Setfire Media to access their equipment 24x7.

Sam continues; “We’ve experienced much less flexible out-of-hours access procedures, which can have a real detrimental impact on reaching your equipment quickly in the event of an emergency. IFL data centres provide us with round the clock access procedures which are practical to work with and easy to follow, whilst highly secure.”

The Future

“Going forward we hope to expand our hosting services to better provide for existing clients, new projects and also dedicated hosting clients. IFL provides the ideal technical platform for us to do this.

IFL have proved to be the stable and reliable partner we were looking for to fulfil our colocation needs; they’ve been easy to work with and will no doubt be a part of our future plans”.